Fulfillment & Delivery

Service Appointments

Upon booking a service, you will receive a digital confirmation via email. Your appointment is considered fulfilled upon completion of the service on the scheduled date at the agreed location within our Metro Atlanta service area.

Merchandise Shipping

Physical products are processed within 1–3 business days and shipped via USPS or UPS Ground. Once shipped, you will receive a tracking number via email.

Standard delivery typically arrives within 3–7 business days within the continental United States. We do not currently ship internationally.

Local Pickup

For merchandise ordered online for local pickup, please present your order confirmation email and a valid photo ID at:

Mystic MD, LC.
245 Mystic Ridge Hill, Atlanta, GA 30342

Lost or Damaged Shipments

If your shipment arrives damaged or does not arrive within 14 business days of the ship date, email concierge@merchantsofshine.com with your order number and we will work with the carrier to resolve it.