Policies

Transparency by design

Clear, plain-language terms covering every appointment we book and every product we ship. Effective October 8, 2026.

Refund & Cancellation

How we handle service touch-ups, cancellation notice, late fees, and merchandise returns.

Service appointment fulfillment, merchandise processing times, carriers, and local pickup.

What our coatings, correction, and merchandise cover — plus aftercare and maintenance to protect your finish.

What information we collect, how we use it, who we share it with, and your rights.

The agreement governing use of our website, service bookings, and merchandise purchases.

Business of record

Mystic MD, LC. d/b/a Merchants of Shine

245 Mystic Ridge Hill, Atlanta, GA 30342 · (866) 231-1242 · concierge@merchantsofshine.com